PORTSMOUTH, N.H., Feb. 20, 2025 /PRNewswire/ — Concierge Administrative Services, an independently owned third-party administrator, was recently selected to administer and process claims for the first deployment of a next-generation negotiated rate calculation and pricing solution. Concierge will support TALON, a pioneer in ethical healthcare price transparency, to empower healthcare stakeholders with evidence-based, commercially valid, equitable market rates for providers and patients.
The Universally Acceptable Payment Amount™, or UAPA™, developed internally at TALON, is a fair, transparent price, ensuring unprecedented price consistency and improvement of the patient experience through unparalleled pricing clarity. UAPA leverages advanced machine learning to ingest and transform massive amounts of healthcare pricing data, curating a single, evidence-based rate that the patients and providers can trust. Unlike other contracted rates within healthcare, UAPA eliminates the “network discount” concept, and instead reflects actual commercial acceptance.
Derived from real, commercial prices spanning over 400+ payers, UAPA lands at an equitable midpoint—not artificially low or high. Providers see a realistic rate they already accept, employers achieve predictable spend, and patients receive fair, ethical, transparent pricing.
“Our development and deployment of UAPA enables a momentous shift towards a more efficient, market-driven healthcare industry” said Mark Galvin, CEO of TALON, “The UAPA reimbursement model drives significant benefits for healthcare providers, self-insured employers, and their employees as patients. UAPA paired with Concierge’s ‘Service-First Approach’ means employees are provided with a top-notch TPA service experience while intentionally containing healthcare costs.”
“”Our unwavering mission is to deliver transparent and highly effective benefits administration, tailored to meet the unique needs of each client. We are dedicated to showcasing our commitment to excellence in every service we provide. As a result of the Transparency in Coverage Rule, the need for meaningful transparency for members is paramount. Aligning this with our core values, UAPA, developed by TALON, allows Concierge to continue to be a leading TPA that brings affordable, accessible healthcare to Americans through this partnership” said Todd Archer, President of Concierge. “We’re very excited to continue to empower our members through creative excellence with an innovative pricing approach using UAPA.”
About Concierge TPA: Concierge Administrative Services is a Third-Party Administrator (TPA) specializing in customized benefits. Concierge’s focus on innovation and tailoring services to consumer needs rather than offering one-size-fits-all solutions. The Concierge commitment to our core values is a key differentiator in an industry often plagued by misaligned priorities.
About TALON: TALON is driven to promote and empower healthcare consumers through a set of innovative tools and services that introduce free market dynamics in an otherwise fractured marketplace. TALON has equipped clients in all 50 states to comply and exceed requirements of the Transparency in Coverage Rule and No Surprises Act. To learn more, visit www.TALONhealthtech.com
Media Contact:
Matthew McCormick
VP, Growth Strategy
www.TALONhealthtech.com
603.292.3020