Portsmouth, NH – TALON, a leader in providing innovative, scalable technology solutions for the rapidly evolving healthcare industry, announced that Catherine Klehm has joined its growing team to serve as Vice President of Professional Services.
With more than two decades of diverse experience, Klehm has a proven track record of success in leading client services operations to increase customer loyalty, expanding solution footprints within accounts, turning around projects or departments, and creating alignment and collaboration between sales, product management, services, and engineering to drive excellence and savings in execution.
Klehm comes to TALON from Uptake, where she served as Senior Director of Professional Services and was responsible for leading the development of project management, staffing/utilization, implementation processes, and approach to identify measurable targeted outcomes for customers.
“I’m excited to join such a talented and dynamic team and look forward to expanding TALON’s already stellar reputation as a leader and pioneer in the healthcare technology space,” Klehm said in a statement. “Essential to this mission will be driving continued innovation, addressing critical business needs, increasing client satisfaction, and further building on the tremendous value that TALON brings to the table for every customer.”
TALON’s mission is to educate, empower, and incentivize the American healthcare consumer to meaningfully reduce costs and create a healthier ecosystem. We’ve built the ultimate suite of software services designed to fulfill the requirements of the Transparency in Coverage Rule and No Surprises Act. Simply put, TALON protects healthcare stakeholders from overpaying for care while enabling seamless integration into the Payer’s existing architecture, all without disruption or distraction. Our tools create free-market dynamics, starting with our ability to ensure full compliance with all mandates and extending through our consumer-driven MyMedicalShopper platform. Learn more at talonhealthtech.com.